We had an existing software that was started back in 2013, and that company was no longer able to help us out, and Dave and his team stepped in awesomely to find all the code and all the backend technologies and help us out and keep us running.
Ben Millar, Managing Director, Licensed Surveyor, Links Surveying
The challenge
Links runs on digital data. Ben Millar says no off-the-shelf system could give it the complete digital integration its volumes demand, so the business relies on custom software.
Then the company behind that software could no longer support it. Links was left running a critical system with nobody to maintain it.
The solution
OneIT took over, tracked down the code and backend technologies, and kept the system running. With that secure, we built Links’ customer portal, where clients log in to order, track and receive their jobs.
New features now arrive in agile sprints, a small, manageable piece at a time, so Links gets to use improvements sooner.
The benefits
Business kept running
A critical system with no developer behind it was rescued without disruption.
Clients serve themselves
Customers order, track and receive their jobs online, day or night.
Support you can count on
Ben says there’s always someone on hand to jump in. “We’ve never been let down.”
What we built
Inherited-system takeover
Taking over, stabilising and extending software another developer started.
Customer portal
Online ordering, job tracking and delivery for Links’ clients.
Agile roadmap
Ongoing improvements delivered in short, usable sprints.